Search Options
View Cache (Job ID 13845878)
Employer Noel Recruitment Group
Job Title Customer Service Advisor -Dublin West

Customer Service Advisor - Dublin West

A large Distribution company in the Dublin West area are recruiting a Customer Service Advisor to join their team.

The successful candidate will carry out all aspects of sales order processing, provide support to field sales and deal direct with customers with a view to increasing sales and providig exemplary custome service at all times.

Duties will include:

  • Customer order capture inputting all data relating to orders , quotations and uplifts/credit notes ensuring correct pricing at all times
  • Answer incoming calls, ascertaining nature of call, action as necessary
  • Outbound calls to existing customer base
  • Sales and administration support for field sales team
  • Pass on information from customer/field sales to enable accurate pricing
  • To handle all customer queries and complaints in a timely and professional manner and ensure all complaints are closed out to the customers satisfaction
  • Deal with all customer issues, queries , requests for product and service information promptly, efficiently and courteously, ensuring appropriate follow up is completed where required
  • Maintain effective communications and good working relationships with internal and external teams, particularly operations, sales, stock control and credit control to ensure maximum customer service levels are achieved
Applicants must be a team player with the ability to work on their own initiative and have the following:

  • Must have fluent eglish , written and spoken
  • Excellent communication skills
  • The ability to work to deadlines accurately and efficiently in a demanding environment
  • Minn 1yrs experience working in a fast paced customer service role
  • Sal exp c €26-28k

This job originally appeared on
Location Dublin West, Dublin
Date Added 80 days ago
Apply Link