Cache of job #13851103


Sky Ireland

Job Title

Sales Advisor Retention - Contact Centre


Sales Advisor Retention - Contact Centre. Burlington Plaza, Dublin 4 Permanent, Full-time Basic Salary plus Uncapped Commission and fantastic benefits including free Sky Q, ½ price phone & broadband and lots of other great Sky perks As a Sales Advisor in our Dublin Contact Centre, you`ll connect our customers with a world of entertainment. You`ll take calls from customers and do everything you can to ensure they remain a valued Sky customer - whether they`d like to change their package or if they`re thinking about leaving us entirely. All in all, we want to help you to provide premium entertainment products to the right customers, in the right way. As a member of the Retention Team, you`ll help retain existing customers who are looking for more from their Sky package. Your responsibilities will include: Working to meet daily and weekly sales targets. Using your listening and influencing skills in order to retain customers. Being supportive and attentive to understand customer issues. Gaining a clear understanding of what`s important to each customer so that you can give them a tailored solution. Being motivated by working as part of a great team. Doing the right thing for our customers. Who we`re looking for… You don`t need to be an experienced sales professional, but you`ll definitely need to bring great customer service skills, ambition, plus a real passion to sell. Most importantly, you`ll show a real commitment to doing the very best for our customers. We`ll be there every step of the way. We want you to do well. Your first few weeks will be spent learning the ropes during our comprehensive induction training. From here you`ll graduate to our "Academy", applying what you`ve learnt with the support of a "buddy" when speaking to customers. In addition to this, you`ll receive on-going training to help you develop your career in the direction you want. And the perks? To help you have better conversations with our customers and understand our products inside out you`ll receive free Sky Q and ½ price phone and broadband. On top of this you`ll also receive 30 days annual leave (plus three bank holidays), a great uncapped bonus scheme, ongoing sales incentives throughout the year, private health care, Maternity Benefit an excellent pension scheme and a Share save scheme. Getting here is easy too with great bus and rail links. We have all you need on site with our subsidised canteen, and plenty of chill out areas. Sound like you? Click "Apply" and you could be part of our great team. It`s our people that make Sky Europe`s leading entertainment company. That`s why we work hard to be an inclusive employer, so everyone at Sky can be their best. If you are successful in your application for this role, your appointment will be subject to receiving a positive outcome from your Background Check. Believe in Better. This job originally appeared on



Date Added

101 days ago