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Employer Irish League Of Credit Unions
Job Title Head Of Cu Learning & Development (Mat)

Job Description

Job Title

Head of Learning and Development – Maternity Leave Cover

Post Duration

Maternity Leave Cover


Senior Manager

Reports to


Direct Reports

Learning & Development Advisor x 2

Project Officer E-learning and Technology

Position Summary


The Head of CU Learning & Development has responsibility for managing the provision of a comprehensive range of learning and development interventions provided for the credit unions affiliated with the ILCU.

Principal Duties and Responsibilities

  • Implement a cost efficient strategic learning and development plan to meet the learning and development requirements of the credit union movement, both in ROI and NI
  • Market and promote all CU L&D services with a view to maximising uptake throughout the movement
  • Manage the delivery and evaluation of Pathways accredited programmes
  • Manage the delivery and evaluation of the suite of seminars, half-day and one-day classroom based programmes and e-learning programmes rolled out to credit unions on a bi-annual basis
  • Ensure the CU CPD scheme meets its regulatory and legal requirements
  • Ensure the Learning Management System CU Learn is used to support credit unions and CU L&D
  • Oversee the training/facilitation vendor panel including sourcing, price negotiation, service level agreements and maintenance of good working relationships
  • Provide advice and assistance to the CEO, SMT and ILCU Board and staff on learning and development related matters
  • Grow ILCU development offerings in collaboration with the CEO, SMT and ILCU Board.
  • Collaborate with other departments and stakeholders (e.g. CUMA, NSF, CBI) to keep abreast of emerging development needs across the movement and to ensure that interventions are meeting those needs
  • Work collaboratively with credit unions to help identify areas for improvements and advise upon and help design appropriate bespoke interventions
  • Deliver training programmes/information seminars as appropriate
  • Project manage/sponsor departmental and other organisational projects as directed by the CEO
  • Represent the ILCU and the department on external bodies and on internal committees as appropriate

General Management and Administration

  • Manage the CU Learning & Development Team with a view to ensuring the effective development and delivery of all ILCU training courses and services. Appraise the performance of the members of the Team on a regular basis
  • Report to the ILCU Board and Committees as required and participate in SMT meetings
  • Manage accounts for the department (in line with current agreed projections) including accounting for budget expenditure and achieving value for money
  • Provide reports on learning and development activity and evaluation as required by the CEO, S&D Committee and the ILCU Board.
  • Update policies and procedures as required
  • Undertake all reasonable and lawful duties not specifically mentioned in this job description as may be directed by the CEO

This position will be based in Dublin but travel throughout the Island of Ireland will be required from time to time.

Work outside of normal hours will be necessary from time to time.

Selection Criteria


  • Relevant third level degree or equivalent
  • Minimum of 4 years working in a senior management role
  • Training and facilitation skills
  • Experience developing and evaluating training programmes for the financial services sector
  • A detailed knowledge of the financial services regulatory framework of both the Republic of Ireland and Northern Ireland
  • Experience in training needs analysis, policy development and provision of high quality training for a fast paced/changing organisation
  • Excellent interpersonal skills
  • Minimum of 4 years’ experience managing/supervising a team
  • Strong relationship building and influencing work style
  • Excellent organisational skills
  • Excellent written and oral communications
  • Project Management Skills
  • Experience of dealing with Senior staff within organisations

  • Minimum of 4 years work experience in Learning & Development or related function (e.g. Human Resources or Organisation Development)
  • Experience working with Learning Management Systems
  • Experience developing e-learning content
  • An understanding of the credit union movement
  • Prior experience of working with senior management and non-executive board of directors in either an advisory or reporting capacity is a distinct advantage

Applications to:

Name: Margaret Davern, HR Adviser

Email address:

Telephone: 01 6146974

Closing Date: 26th January 2018

This job originally appeared on
Location Leinster, Dublin City Centre
Date Added 69 days ago
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