On Site Co Ordinator

Staffline Recruitment

Dublin

Job Description. JOB TITLE. Account Co-ordinator. DEPARTMENT. Staffline Recruitment Ltd - Onsite. LOCATION. Ashbourne. REPORTING TO. Account Manager. SALARY. €tbc. MAIN PURPOSE OF THE ROLE. As an Account Co-ordinator you will be trained to develop the skills and implement the Company’s comprehensive agency service to our clients and to ensure Staffline Ireland meets all service level agreements and legal requirements as an Agency and as an Employer, professionally and ethically. KEY RESPONSIBILITIES. The key responsibilities of this role encompass duties that principally relate to the purpose of the role and may include other duties that are supplementary to the role. Responsibilities of this role will include, but are not limited to, the following: Provide staff to the client’s business on a 100% fulfilment basis. Advertise, interview, induct, vet and train all staff in a professional and timely manner adhering to ROI legislation ensuring that you plan ahead for busy periods. Spot audit on the production line ensuring that an agreed level of service is maintained to the client as well as personal standards. Manage staff absence in terms of holiday requests/sickness absence. Carry out return to work interviews with all workers on their return from unexpected absences whether this is sickness or unauthorized. Engage with the client to agree Service Level Agreements (SLAs) on each site. Train staff in induction and ensure that workers adhere to the client’s health and safety protocols on site. Contractor manage on site and update management information (MI) weekly ensuring that this is sent to the Account Manager in a timely fashion. Assess, record and regularly review workers’ readiness for work, ability to sustain work and barriers to employment; Produce and agree with each customer an individually tailored action plan, based on your assessment, which will lead to customers getting and sustaining work; Work effectively and collaboratively with colleagues to ensure contract performance. Travel to other sites managed by Staffline Recruitment Ltd to assist with Account Co-ordinator duties from time to time as required. KPI’s. 100% client fulfillment on staffing at relevant site. KPIs as identified by the Manager – to be discussed in monthly 121. PERSON SPECIFICATION. Essential Criteria: Experience of working on a fast paced production site. Experience of working on a rota basis to ensure on call cover. Strong problem solving ability. Flexible in your approach to your working pattern being able to work a pattern of 5 out of 7 days to include evenings, nights and weekends. Full and valid driver’s licence and access to own vehicle. Results focused with the experience and ability to meet and exceed targets. Previous experience in a customer focused role. Interest in the growth and development of others. Knowledge of the local labour market and national trends. Proven ability to motivate and engage with challenging customers. Competent IT and administration skills. Excellent communication skills, written and verbal, including the ability to build rapport with a wide range of staff/clients/contractors both face to face and over the phone. Excellent planning and organising skills. Knowledge of what clients require and ability to direct workers accordingly. Experience in working with a wide range of people, all with differing needs and cultures. Flexible to meet the needs of the business. Desirable Criteria. Experience of working on a fast paced production site with recruitment and/or HR experience. This job originally appeared on RecruitIreland.com.

2269 days ago