Cache of job #13863396

Job Title

Customer Service Admin - West Dublin

Employer

Collins Mcnicholas Recruitment

Location

Dublin West

Description

Key responsibilities will include (but are not limited to) the following: Order administration. Ensuring all orders received via telephone, fax, post, email & EDI are processed accurately and promptly upon receipt. Ensure daily, weekly and monthly reporting is carried out as per business requirements. Provide product information and technical advice. Complete diverse administrative tasks according to customer/market requirement. Ensure that all customer queries – order queries, stock situation, deliveries, and invoices – are resolved satisfactorily. CustomerService. Manage a portfolio of top revenue generating customers in order to increase customer loyalty. All queries handled according to specific quality guidelines. Work closely with internal/external customers to build and maintain customer loyalty. Tailor solutions to customer needs. Essential Skills / Experience 3rd level qualification is desirable with a minimum 1 year of experience in a similar role familiar with Standard Operating Procedures. Working knowledge of SAP desirable. IT knowledge: Windows application Word/Excel to Intermediate level, including basic keyboarding skills (+ 35 wpm. Additional systems skills preferable which would be an advantage: Outlook, Quality Management Systems, SAP. Excellent customer focus. Excellent interpersonal and problem solving skills. Excellent telephone manner and professional writing skills. Team player. For a confidential discussion and more information on the role, please contact Eoghan Dalton on 0906478108 or email eoghan.dalton@collinsmcnicholas.ie. For more information on our Recruitment and HR Services and to see a full list of our available jobs across Ireland, please visit our website www.collinsmcnicholas.ie Follow us on LinkedIn and connect with our Recruitment Consultants to discuss the latest jobs as well as our job searching tips and videos! This job originally appeared on RecruitIreland.com.

Date Added

2236 days ago

Apply