Senior Customer Administrator
Senior Customer Administrator 9 Month Contract Initially (With a view to Permanency) The Role: As a Senior Administrator, your role will be to provide an excellent administration service to internal and external customers on Products within service level agreements in a fast paced environment. Key Responsibilities: Interact on a daily basis with brokers , providing excellent customer service while building and maintaining strong client relationships. Deal with internal and external customers, processing requests within agreed service levels. Responsibility for end to end query resolution and management of communications throughout this process. Analyse and action issues arising from non-standard queries and policies. Requirements: 3-4 years previous experience in a similar role in Financial Services. Proven track record establishing relationships with senior stakeholders. QFA qualified or currently be undertaking QFA studies. Excellent verbal, written and interpersonal skills, confident and conscientious. Strong customer service ethos, with excellent interpersonal skills and a record of dealing with customers in an efficient and timely manner. Please contact Paul O'Riordan on 4744663 or e-mail me on firstname.lastname@example.org. This job originally appeared on RecruitIreland.com.
190 days ago