Cache of job #13883964

Job Title

Property Development (Customer Care/Afte

Employer

ICDS Recruitment

Location

Dublin

Description

Property Development (Customer Care and Aftersales. Dublin €Neg. Required for expanding residential developer undertaking housing projects across Dublin. Profile: Liaising with house buyers to arrange snagging, liaising with construction team to progress snag lists, Dealing with house buyers when they move in. Providing Customer Service and Aftersales – Working closely with the Sales & Marketing Manager. Administrative Duties. Liaise with home buyer to arrange snagging appointments and ensure snag lists are issued to site and progressed. Reporting on status of snagging and de-snagging. Arranging house cleaning and inspecting homes before buyers move in. Co ordinating the day to day operations once buyers move in and dealing with any issues that may arise. Provide high quality of customer service, update and maintain current daily logs. Preparing and collating handover information manuals. Provide support to Sales & Marketing Manager by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information. Maintain and update customer care files for all home owners. Handle miscellaneous assignments as requested by management. Maintained highly organized filing system for manuals, handover packs, customer care files, snag lists, weekly reports. Assist Sales and Marketing Manager as needed on special projects. Assist with sales closings and tracking the sales process. Experience/skill set should include: Strong attention to detail. 2-3 years administrative experience in a property management/customer care environment. Excellent customer service. Demonstrated knowledge of phone and email procedures and etiquette. Ability to prioritize and meet deadlines. Ability to deal with delicate matters/complaints in a professional manner. Strong ability to work independently; Ability to research and problem solve. Knowledge of office and accounting procedures. Exceptional computer skills. Familiarity with facilities operations. site visits, liaising with builders/customers, will be included in meetings with solicitors as part of tracking the sales process. Property management experience would be benefical. To register your interest please send CV in Word to john.behan@icds.ie or call +353 (0)1 632 1200 for more. This job originally appeared on RecruitIreland.com.

Date Added

2180 days ago

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