Elearning And OrganISAtion Develpoment M

CPL

Dublin City Centre

Title: Department Manager eLearning, Training and Organisation Development. Department: Client Management Development (CMD) and Client Skills. Role Purpose. The strategic challenge is the development of a range of best-in-class leadership, innovation, entrepreneurship and international sales offers and the formation of a world class business leaders peer learning community, that can cascade and involve the full range of business clients, based on leading edge learning and technology principles and practices. Part of the challenge also is the development and implementation of strategies at national and regional level to assist SME clients attract, develop and retain skills and talent. The Department Manager, Client Management Development and Client Skills will lead in the development and implementation of strategies to address these central challenges of leadership and talent. Key Deliverables. Lead the development of leadership programmes to meet the evolving needs of clients. Lead the CMD team in the development of leadership and related capability building platform, in consultation with the organisations company development teams. Guide the development and provision of key transformational leadership programmes such as Leadership for Growth, Innovation for Growth etc. Ensure the rapid development of online modules and programmes that respond to clients evolving capability building needs. Build the SME/business leaders peer learning community as a global best-in-class model. Ensure that all programmes deliver the necessary impact and are operated within all procurement requirements. Lead the development and implementation of strategies to assist SME clients to attract, develop and retain skills and talent. Pro-actively engage with the implementation and continuous improvement of the new Client Engagement Model in close collaboration with relevant colleagues. Lead, manage and develop the CMD team to support their continuous development and to oversee the achievement of objectives and metrics. Manage the delivery of appropriate recommendations in the Action Plan for Jobs. Act as a thought leader and public spokesperson in the area of leadership and capability development at appropriate fora. Functional Competencies (Key Skills and Knowledge. Ability to lead, motivate and manage a team is essential. Experience of business leadership programmes is essential. Experience of capability building programmes based on latest learning and online technologies is essential. Experience of developing capability building programmes within complex organisations. Excellent knowledge of best practice leadership and management development trends both in Ireland and internationally. Knowledge of strategies for businesses to attract, develop and retain skills and talent. Experience in working with third party training providers to deliver a service to clients. Demonstrated ability to build relationships and networks, to collaborate and connect across internal and external stakeholders to the benefit of clients, as well as proven experience of influencing key stakeholders. A third level qualification is desirable. Behavioural Competencies. Results Focused. Strong drive to achieve, with the ability to remain outcome and results focused with regard to multiple business priorities and organisational goals. Strong commitment to monitoring progress and adjusting approach ensuring delivery against the appropriate timescales. Innovation and Risk-Taking. Actively encourages new ideas, experimentation and measured risk-taking, while always being on the look out for opportunities to continuously improve business processes and efficiencies within client organisations. Problem Solving and Decision-Making. The ability to be decisive and take tough decisions about clients, people and costs to deliver sustainable results, using the analysis of information and situations to make logical and sound decisions. Client Focused. The ability to provide an excellent client service focusing on client needs and building and maintaining effective personal and business relationships to advance clients objectives and organisation strategy. Communicating with Impact to Influence Others. Communicates in a manner that will persuade, convince and influence their own staff and others, both internally and externally, in order to motivate, inspire or encourage them to follow a particular course of action. Teamworking. Expertise in building and developing teams, working collaboratively with colleagues, share information and respect the opinions of staff members. Understands the skills, experience and knowledge of staff members and maximises how these can be utilised to the benefit of the department, the organisation and the client. Embracing & Leading Change. Understands the business agenda and embraces changes for area of responsibility and for external and internal clients. Acting / Leading with Integrity. Lives the organisations purpose and values, acting genuinely and with integrity, in a manner that builds trust and engages and motivates others, placing the genuine needs of the client, the organisation, and staff ahead of personal agendas. Networking. Establishes and maintains mutually beneficial relationships with colleagues and other networks for the purpose of sharing information. Developing Yourself & Others. The ability to lead, inspire, motivate and energise yourself and others to creates an environment that enables others to excel in terms of job performance. If you have the required experience for this role please submit your word format CV in strictest confidence to eileen.wall@cpl.ie or contact me on 01 6146066 for a confidential conversation. This job originally appeared on RecruitIreland.com.

2193 days ago