Co Dublin, Dublin
Store Manager. Dublin. Industry Leading Salary + Bonus + Benefits. Hours: 40. Are you a high-performing sales and management professional ready for a change? Can you match results with world-class customer service? Would you like the opportunity of real, tangible career progression - rewarded with a fantastic package? If so, read on and find out why our client may be for you. The role of a Store Manager offers you far more than just a job in retail – this leading organisation provides results not only for their Patients, but also for their people. The company’s training, salaries, bonus and benefits schemes are second to none. It’s easy to see why they are the market leader in the provision of eye care solutions. Summary - Responsible for the operational efficiency of the store; a key part of your role will be developing your team to deliver on challenging but attainable sales targets, not only with Laser Eye Surgery and IOL procedures, but also selling the benefits of purchasing glasses or contact lenses with our client compared to their current provider. You will absolutely have strong management experience within a Store/Retail/Clinic setting and can deliver results through your passion for people and by working closely with others to develop them through coaching and strong management. It goes without saying you will possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within the business. Main aspects of the role: - Promote the benefits of laser eye surgery, IOL, Lens Replacement, Contact Lens and Glasses to all customers/patients with passion, enthusiasm and the highest level of product knowledge. - Ensure the levels of professionalism, customer care, product knowledge and selling skills of all staff within the Clinic meet or exceed the Company standard in order to advise and sell effectively and meet customer needs. - Minimise the occurrence of customer complaints through improved customer care and quality of service. To resolve any complaints quickly, efficiently and professionally and to retain customer loyalty. - Ensure that at all times the Clinic is presentable and maintains the highest standards of tidiness and cleanliness and promotes the professional image of the company. - Recruit, induct, coach & support the team to ensure that all staff within the Clinic meet the acceptable levels of knowledge and competence. - Promote team work between the professional, clinical and retail teams. - Responsible for all aspects of Health and Safety for the Clinic and its employees and to ensure that all guidelines and legal requirements are upheld. - Maximise conversion opportunities with the patients to premier treatments in both refractive and optical products. - Ensure the Clinic team influences and advises patients on the most suitable and appropriate solution for their needs. Essential Skills. - Experience as a Store/Retail/Clinic Manager. - Excellent communication and presentation skills. - Adaptable with a flexible approach to work. - Articulate and presentable with meticulous attention to detail. - Good experience of Microsoft Office and Outlook. - Ability to negotiate and influence outcomes. - Demonstrate confidentiality, integrity and discretion. - Self-motivated, enthusiastic and well presented. - A proven track record of developing a team through performance management. Desirable. - Optical experience is a distinct advantage but the company is happy to look at people from other sectors. What’s in it for you? - Competitive salary. - Free or discounted optical products/procedures. - Career progression. - Modern working environment with superb technology support. Our client has come a long way since their first site opened in 1991. From just one store, they’ve grown to almost 130 stores and clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, they are committed to making poor vision a thing of the past for their patients. Over £400 million has been invested in the organisation’s clinics and in the most advanced technology, so it’s no wonder they’re the number one choice for laser eye surgery patients in the UK. Every week, their optometrists and surgeons help to transform the vision of thousands of people across the country. This forward-thinking business has more 5 star Trust Pilot reviews than all the other laser eye surgery providers in the UK combined; in fact, over 99% of their patients would recommend them. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Our client is an equal opportunities employer. To apply for the role of Store Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency. Additional Keywords: Store Manager, Clinic Manager, Retail Manager, Clinic Supervisor, Clinic Team Leader, Retail Supervisor, Store Supervisor, Store Team Leader, Lens Replacement. This job originally appeared on RecruitIreland.com.
157 days ago