Retail Customer Service Admin

CPL

Dublin, Dublin West

Retail Customer Service, Dublin. I am looking for a Customer Service administrator to work for a well know Irish Pharmacy group. This. is based in the pharmacy’s head office and will be dealing with customers and suppliers both over. the phone and when they come into the offices. Role Responsibilities: Responsible for building up good relationships with both customers and suppliers through excellent customer service. Management of the central mailbox and Shoretel system. Provide support for training and internal department as required. Meet and Greet customers, suppliers and company visitors. Taking ownership of incoming calls and ensuring they are provided with the support and resolution as required. Skills and Experience required: Excellent Communication skills are a must. Expert knowledge in Microsoft Word, Excel and PowerPoint. The ability to work under pressure and take initiative. Confident and able to communicate clearly throughout the organisation. Experience with Microsoft CRM is beneficial but not essential. If you are interested in this role or think you might like to hear a bit more you can reach out via email or phone me. Caoimhe.matthews@cpl.ie / 016146011. This job originally appeared on RecruitIreland.com.

2165 days ago