Duty Manager 30k

Noel Recruitment Group

Dublin City Centre, Dublin

Duty Manager 4* Dublin City Centre. Our client in Dublin City Centre is seeking a dapper of a Duty Manager that will work with the management team in all areas of this amazing hotel. You will work with the Management Team in Front of House and F&B operations. Duties Include: ¢ To support the management team ensuring the smooth running of the hotel operation. ¢ To be aware of the business in the hotel and to work with each department to ensure delivery of exceptional guest service at all times. ¢ To deal with guest queries in a friendly and efficient manner, ensuring guest satisfaction. ¢ Ensure the best levels of customer care within the property. ¢ To ensure that all guests are greeted in a warm, friendly and courteous fashion. ¢ To implement and maintain the highest standard operating procedures for all service areas. ¢ To supervise and manage the daily operation of all service areas ensuring they are adequately staffed and supervised. ¢ To be involved in all stock takes which are carried out. ¢ To ensure an organised order of work is in place in all areas and that appropriate service systems are in use. ¢ To communicate with all departments and to work closely with all department heads at all times. ¢ To ensure that all Asst. Managers / Supervisors in all areas are carrying out their duties in an efficient and organised fashion. ¢ To liaise with the General Manager regarding all operational issues. ¢ To ensure appropriate levels of customer care is delivered at all times. ¢ To ensure a high level of hygiene throughout the Hotel at all times, with a strict cleaning schedule in operation. ¢ To ensure all equipment and furniture in the Hotel is maintained and not abused. ¢ To assist the HR Manager with the Health and Safety Committee and the social committee and to ensure we have a highly motivated team and all problems are solved mutually. ¢ To report for duty clean and tidy, wearing the correct uniform to Company standard ensuring your name badge is worn at all times whilst on duty. ¢ To ensure a high standard of personal hygiene. ¢ To be fully aware of all policies as detailed in the staff hand book. ¢ To implement all Health and Safety policies. ¢ To ensure implementation of HACCP. Health & Safety. ¢ To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto. ¢ To ensure that reasonable care is taken for health and safety of yourself, other employees, guests and any other persons on the premises. ¢ To keep work areas tidy and safe and report any hazard, loss or damage to management. ¢ To be aware of trained first-aid personnel on the premises and the location of first aid box. ¢ To observe all safety rules and procedures, including those laid down in the Health & Safety Statement. ¢ To carry out and promote fire and accident/other safety drills as directed by the hotel safety officer. ¢ To carry out continuous Health & Safety training and re-training with employees. ¢ To participate in all Health and Safety training scheduled for you and your team. ¢ To be an active member the Health & Safety Committee and attend monthly meetings. ¢ To inform Management immediately in the event that you are personally involved in any accident or incident on the hotel grounds or if you are witness to an accident or incident involving a third party. Flexibility/Inter-changeability. ¢ To be flexible and co-operative in the workplace so as to ensure the smooth and successful operation of the hotel. ¢ Flexibility within each job category/functional area will be required by the company and full inter-changeability between departments will be required. ¢ Dependent on business levels within the hotel, you will be required to assist with duties as directed by Management. These duties may include assistance in duties/operations in all areas of the hotel and/or its operation. We thank you applying for this position currently being sourced by The Noel Group. Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes. All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position. We are experts in our field and regarded as a specialist recruiter in Hotel Catering & Retail Recruitment. National Recruitment Federation Awards - Multi Award Winner. NRF Hospitality & Events Agency of the year 2016. View all our vacancies on www.noelgroup.ie. INDHOSP. MMCD. This job originally appeared on RecruitIreland.com.

1988 days ago