Service Delivery Manager

Sigmar Recruitment

Sandyford, Dublin South

My Client is currently looking to recruit for a Service Delivery Manger for a global outsourcing company. You will be based on client site in South Dublin.The salary on this job is €65k - €70k plus 15% bonus. The purpose of the role. The Service Delivery Manager is responsible for the management of the Account Management Group. They are responsible for working in partnership with the client to ensure they achieve their business goals and objectives through excellent performance and delivery of service. Duties of the job. Allocating workload & resources. Ensuring team SLAs are met. Training. More senior point of escalation. Continuous improvement … internal efficiencies. People Management, coming from an Individual Contributor Account Management role. Strong understanding of Logistics / Supply Chain – through distributor market. Strong Leadership / Influencer / Forward Thinking. Being an interface between vendor and client (BPO. 5 years’ Service Delivery Manager on-site managing account managers. Requirements. Medical Devices – not a requirement (desirable. Vendor or direct with Healthcare Company in Distributor Manager role– understanding of Supply Chain Channels (working with distributors, how product can move to market through different channels. Degree not a must! Experience ok. Professional certifications and continuous study very favourable. If you are interested in this role or would like to know more information you can contact myself Pamela Hughes, Recruitment Consultant at Sigmar, phughes@sigmar.ie. Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website. This job originally appeared on RecruitIreland.com.

1961 days ago