Senior Customer Relations Specialist

Sigmar Recruitment

Dublin South

Job title: Senior Customer Relations Specialist. Salary: Up to €55,000 depending on experience. Location: Dublin 4. Duration: Permanent. Do you want to work in a challenging, fast-paced, collaborative and team-oriented organisation? Our client is responsible for Ireland’s national electricity grid. They are looking for a strong Customer Relations Specialist to join their busy team in South Dublin today! Responsibilities: Respond to customer queries in a proactive manner. Manage the organisation’s relationships with its customers. Provide technical support daily. Responsible for the account management of a number of key customer accounts. Deal with the general public daily and working with different parts of the organisation to ensure all customer requests are resolved in a timely and professional manner. Provide advice and support on customer engagement and industry forums and workshops. Requirements: 3rd level Engineering/Business Degree. Minimum 4 years’ experience in a Customer Relations role. Knowledge of technical and contractual issues. External stakeholder/customer management experience. Excellent interpersonal and communication skills. Ability to interpret technical data quickly and communicate at all levels in a team environment. Ideally – exposure to various phases of large-scale capita investment projects. If you are interested in this role or discussing any other roles that may be available, please contact Sarah at sboyce@sigmar.ie or on 01 961 9725 . Following your application for this specific role, Sigmar may contact you regarding other positions that we feel you may be suitable for. If you do not wish to be contacted about other opportunities please let us know. For further information please refer to the Privacy Statement on our website. This job originally appeared on RecruitIreland.com.

1710 days ago