Language Quality Specialist
Language Quality Specialists are involved in all aspects of coordinating the language function in a multiple language vendor environment. The team ensures delivery of cost efficient and quality driven language function by understanding the needs and expectations of our clients. Main Duties & Responsibilities. Responsibility for Program quality. Supplier training, on boarding and tools support. Quality risk assessment and prevention, planning, monitoring and management. Terminology management, creation and maintenance of reference materials. Query Management. LQA and TQA recommendations, handling and rebuttals. Client language review feedback handling and rebuttals. Initiating quality improvement plans and off boarding decisions. Test translations. Source content analysis. Creation of test translation kits. Requirements. +5 years language experience in the localisation industry. Degree or Masters in translation. Fluent English plus 1-2 additional languages. Excellent communication and interpersonal skills. Problem solver and self-starter. Expert knowledge of standard CAT packages (Trados, XTM, Smartling, Catalyst ) Time management, organizational and prioritisation skills. Excellent knowledge of MS Office packages (Excel, PowerPoint, Outlook. People management experience. Solid understanding of how quality management feeds into client satisfaction and delivery targets. Solid understanding of quality in the context of business needs.
43 days ago