Customer Service Representative

Sigmar Recruitment

South Dublin

Customer Service Representative Are you a customer service superstar? Our South Dublin based organisation is looking for a Customer Service Representative on a fixed term contract. As a customer service representative, your duties will include: Responding to customer queries via phone, email, and chat services. Assisting with general queries relating to processes and products. Resolving any complaints within a timely manner. Investigating issues customers may be experiencing and providing a resolution. Ensuring all customer data is up to date, processed, and reviewed. Providing a high level of customer service to ensure optimum satisfaction from both customer and client. The perfect candidate has: Exceptional customer service skills. A background working within a customer service / call centre role. Strong administration and organisational skills. Excellent initiative, drive, and interpersonal skills. IT skills – proficient in MS, Excel – essential. Background / education in IT infrastructure – hardware, software, networking - desirable. Location: Dublin 12. Salary: €28,000. If this sounds like your next job, please send your CV to Sinead at skelly@sigmar.ie , or call (01) 4744671 to learn more about this opportunity.

961 days ago