Programme And Student Support Executive
Dublin City Centre
Are you people-focused, solution-oriented and resourceful, looking for a position that centres around providing support to students and staff alike, and keen to grow your career in the area of further education and training? Our client is looking to find a passionate and engaging Programme and Student Support Executive to join their busy, dynamic team. You would be working closely with students, lecturers and training partners to assist in coordinating programme, alongside dealing with a wide range of related queries, applications and processes, so a flair for customer service is essential! As a Programme and Student Support Executive, you will be: Acting as a key point of contact for all student enquiries, providing an enhanced customer experience – assisting with course applications and registrations. Assisting with the onboarding of new students – providing guidance and preparing information packs. Providing administrative and training support to staff, lecturers and students. Researching and booking venues and coordinating online events for courses / assessments. Managing and updating student information on central CRM / database. Liaising with colleagues across the organisation and wider industry Data management – filing and archiving of course and programme documentation. The skills and experience you need : 2+ years' student support or related customer support experience Experience in managing inbound applications / registrations would be beneficial. A background in an education / training / membership body is preferred. A passion for problem-solving and people What’s on offer? Permanent position. Salary: €30,000. Central City Centre base (when operations return to the office in Spring 2022– currently remote. Opportunities to learn and grow with a well established organisation. What’s next? Please apply now by sending your CV to email@example.com and I will reply to your application in due course. Why Apply Through Sigmar? We’ll help manage your job hunt, strengthen your interview skills and tidy up your CV. We’ll provide you with an overview of the jobs market within your industry and help you tailor your jobs search. Gain access to exclusive roles that are not advertised elsewhere.
58 days ago