Business Analyst (Senior)

Commission For Regulation Of Utilities

Tallaght, Dublin 24

For full job description and details on how to apply: https://www.cru.ie/document_group/recruitment-and-consultancy/   The Commission for Regulation of Utilities (CRU) is Ireland’s independent utility regulator. Our mission is to protect the public interest in water, energy and energy safety. The CRU is now seeking a qualified, high achieving individual to join the Business Support team to support the Business Support Manager and to be a key business partner in the development of the Business Support function within the Commission for Regulation of Utilities. Role Description. The recently established Business Support Unit is a project management office for implementation of business process improvement projects in the CRU.  The Business Support Unit will be gathering and analysing requirements for sections of the CRU, improving and streamlining business processes and seeking to provide cutting edge solutions through digitisation and automation. Reporting to the Manager, Business Support, the Senior Business Analyst will be involved in a varied role working to tight deadlines in a dynamic environment.    Responsibilities. • Manage and lead multiple phases of a project and/or multiple small projects of moderate scope and sometimes complex assignments. • Understand, analyse and define business requirements through engagement with business process owners and review of existing processes.  • Facilitate workshops to support process mapping, requirements gathering and analysis.  • Map full business processes (as is) and develop future (to be) processes.  • Identify existing system bottlenecks and deficiencies, and devise, test and assist in implementing robust solutions to address any shortcomings. • Identify areas for process improvement across existing ways of working - system, process or people changes. • Be involved in projects across the end-to-end project lifecycle, from business case development to project execution and close-out. • Liaise with IT team to establish the contribution that technology can make to business objectives and processes.  • Following engagement with business process owners, ensure all required policies and regulatory requirements are satisfied by any changes implemented. • Support the business through design and execution of testing where required. • Support the readiness phase of the project by working with business process owners to deliver updates to business processes and procedures and prepare training material, where required.  • Where applicable, support the Manager to ensure that all project documentation is created and maintained to a high standard i.e. Business Requirements Documents, Process Maps, Business Cases, Risk Log/Benefits Log/Action Logs.  • Take part in Operations and other Division meetings and contributing to other projects/activities as assigned by the Business Support Manager    Closing date: 11/02/2022    Please note that this advertisement is being hosted by the Public Appointments Service on publicjobs.ie. The Public Appointments Service has no involvement in, or responsibility for, the recruitment and selection process or the terms and conditions which relate to this post.  .

822 days ago