Customer Service Specialist Manufacturin
Logiskills
Dublin North
Our client is a Global distribution now looking for aCustomer Service Specialist (Manufacturing) for a 12-month contract. Supply Chain Specialist: (12 Month contract. The Role: Co-ordinate and maintain the sales order entry processing function – orders, acknowledgements, invoicing, credits etc. Dealing with queries from Customers or Sales Team in a timely manner. Provide support to commercial Team with timely responses to enquiries. Be familiar with Products and Processes to facilitate swift responses to customer enquiries. Participate in regular business reviews, conference calls and face to face, based on defined customer portfolios. Liaising with Distribution to ensure accuracy regarding schedule adherence. Liaising with Manufacturing to ensure accuracy regarding schedule adherence. Liaising with commercial, manufacturing finance and Financial Shared services and to ensure accuracy regarding material and customer master set ups. Maintaining accuracy on customer forecast information to support all planning activities. Maintain accurate and organised customer files for all orders, business reviews etc. Timely preparation of weekly/monthly metrics as set out by site management. Ensure full compliance with regulatory requirements. Ensure Quality and EHS policies and procedures are adhered to at all times. Any other duties as required from time to time by your Manager. Skills/knowledge: Third level Diploma / Degree in business or technical field preferably Supply Chain management. Previous experience in a Customer Services role within a Pharmaceutical and Supply chain environment. Thorough knowledge of the Logistics Supply chain management model and the ability to interact and manage freight forwarders effectively. Understanding of Forecasting and Supply and Demand Supply Chain models. Strong communication and interpersonal skills with an ability to influence in a positive manner. Excellent organisational and planning skills. Excellent understanding of ERP systems specifically Oracle. Excellent understanding of MS office. Thorough knowledge of Supply chain management on execution of deliveries into Global markets. Understanding of Quality Management and compliance systems within the Pharmaceutical industry. For a confidential discussion on this or any other current opportunity please contact Megan or Jennifer on 01 832 6330 /megan@logiskills.ie-Jennifer@logiksills.ie. Please do not apply for this vacancy unless you meet the minimum pre-requisite requirements as our clients have instructed us that they do not wish to receive applications from candidates that do not meet the minimum requirements. To keep in touch with the latest industry news follow us on Twitter or Facebook. Logiskills are leading recruitment specialists for the manufacturing, freight & logistics industries. Roles we typically recruit for include; air, sea and road freight forwarding; warehouse; distribution; transport; logistics; supply chain; materials; purchasing; procurement; engineering; manufacturing; production; finance; accountant; customer service; admin; accounts; coordination; clerk; agent; supervisor; manager; management. This job originally appeared on RecruitIreland.com.
2270 days ago