Airfreight Forwarder
ICDS Recruitment
Dublin North
Airfreight Forwarder - North Dublin. Job description: This role entails working on your own initiative and also being a key player in the airfreight team to offer solutions in a timely and efficient manner to the end customer to ensure all aspects of operation are completed with accuracy and quality. The role will ensure that he department operates to "Best in Class" quality standards and in an environment of conscious improvement. Your key tasks and responsibilities: • Day to day operations in busy office environment to include dealing with customers/customs clearance /invoicing/creditors/& other reports and administration duties. • Be aware of the importance of following the Good Distribution Practice for Pharma products along all the supply chain and following all the SOP concerned with the products, if concerned. • Delivery and collection scheduling and dealing with carriers/hauliers/subcontractors and third parties. • Liaise with overseas partners to ensure the department is proactive in providing a quality operational performance. • Foster and develop good relations with both existing and potential customers to ensure retention and growth. • Develop in-depth knowledge of all aspects of the role to ensure full ownership. • Deal with all customer phone sales and/or customer queries. • Establish a good working relationship with the air freight department and its customers. Skills and experience sought: • Freight forwarding industry certification. Preferable to have excellent multi-modal freight & logistics understanding. • Experience in a similar position in the past and distribution expertise. • Experienced in updating tariffs. • Used to maintaining and/or implementing good working practices & procedures to ensure that the department runs efficiently and with professionalism. • Proactive participation and adherence to the company QSHE system. • Delivering excellence in quality and customer service every time. • Familiar with managing your performance via Key Performance Indicators as discussed with your manager. • Pro-actively look for continuous improvement with the department to ultimately provide the customer with an efficient and professional service. This job originally appeared on RecruitIreland.com.
1967 days ago