Customer Operations Specialist (Pharma. In partnership with its client Kenny-Whelan & Associates are currently sourcing for a Customer Operations Specialist for the Dublin South area. Profile of Role:  Responsible for management of customer operations activities, including CRM, Data steward and operational management of patient support programmes Vitality & Keycare. Responsible...

Job Title Customer Service Associate. Main Functions. • Bug bashes /Bridge calls: Open call to help analysts who struggle /are stuck with cases. • EC's/ D2E: review Escalations and send to Eng. • IRT/Accuracy reports: assist the Team Lead to get insights on these metrics. • Assist with New joiners...