Quality Monitoring Feedback Associate. Role summary: The role reviews, confirms and reports compliance with process/procedure requirements, quality certifications and Accenture delivery methodology. The role performs quality inspections and document findings using required audit process/procedures. The role also ensures quality standards are met by creating error trend analysis and scorecards. Key...

CUSTOMER SERVICE ASSOCIATE. • Triage and resolve technical issues stemming from Social Media advertisers' usage of  advertising solutions and escalating to a consultant when appropriate for further detailed  troubleshooting. • Discern product confusion from bugs and identify solutions to accomplish the  advertisers desired outcome. • Effectively and...